MuseumsQuartier Vienna is committed to making its websites accessible in accordance with the Web Accessibility Act (Web-Zugänglichkeits-Gesetz (WZG) idgF) for the implementation of Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p. 1).
This accessibility declaration applies to the website www.mqw.at.
This website is partially compliant with Conformance Level AA of the 'Web Content Accessibility Guidelines - WCAG 2.' and the applicable European Standard EN 301 549 V2.1.2 (2018-08) due to the following incompatibilities and exceptions.
The content listed below is not universally accessible for the following reasons:
a) Incompatibility with accessibility regulations
- Some images that were included before the website's relaunch are missing alternative text and so are not accessible for screen reader users. Therefore, WCAG Success Criterion 1.1.1 Non-Text Content) has not been met.
- The purposes of some links are not determined from the link text alone or from the link text together with its programmatically determined link context. Therefore, WCAG Success Criterion 2.4.4 Link Purpose (in Context) has not been met.
- Some recorded videos are missing captions and so the spoken content cannot be read by deaf users. Therefore, WCAG Success Criterion 1.2.2 Captions (pre-recorded) has not been met.
- The text on some pages falls below the minimum contrast ratio of 4.5:1 for text and text images. Therefore, WCAG Success Criterion 1.4.3. Contrast (minimum) has not been met.
- Some content that requires user input is missing labels or instructions. Therefore, WCAG Success Criterion 3.3.2 Labels or Instructions has not been met.
- Some user interface components cannot be programmatically determined sufficiently. Therefore, WCAG Success Criterion 4.1.2 Name, Role, Value has not been met.
- Some download links do not contain information regarding file type and size. Therefore, WCAG Success Criterion 2.4.4 Link Target (in Context) has not been met.
We intend on taking these items into consideration in the next development cycles.
b) Disproportionate burden
Some of our videos are hosted and published on the video platform 'YouTube'. It is not possible to provide the required audio descriptions for some of these videos. Therefore, WCAG Success Criterion 1.2.5 Audio Description (Prerecorded) has not been met. We have assessed the cost of resolving this problem and believe that it would now represent a disproportionate burden in terms of fulfilling accessibility guidelines. We plan to provide alternatives for time-based media (text) instead of audio descriptions.
c) The content does not fall within the scope of the applicable legislation:
- Some older PDF and Word documents are not universally accessible. For example, these are not tagged, and so screen reader users cannot or can only inadequately retrieve them using structural information. Therefore, WCAG Success Criterion 4.1.2 (Name, Role, Value) has not been met. Following the relaunch of the website we will consider accessibility requirements according to WCAG 2.1 and, where possible, according to PDF/UA for new PDF and Word documents.
- Live videos (live streams) are realised via external partners and are not captioned. Therefore, WCAG Success Criterion 1.2.4 Captions (Live) has not been met. We currently have no plans to caption live videos, particularly as these are exempt from Directive (EU) 2016/2102.
Drafting of this Accessibility Declaration
This declaration was drafted on the 17th of September 2020.
The statements within this declaration referring to compatibility with Directive (EU) 2016/2102 are based on an actual assessment carried out through self-testing.
Feedback and Contact Details
The offers and services on this website are continuously improved, exchanged and expanded. We consider usability and accessibility to be an important goal of this process. If you notice any barriers that prevent you from using our website - e.g. problems not described in this statement, shortcomings in terms of compliance with accessibility requirements - we ask that you inform us by e-mail.
Please send all messages and suggestions to firstname.lastname@example.org, with the text 'Reporting an accessibility barrier on the website' in the subject field.
Please describe the problem precisely and include the URL(s) of the webpage or document concerned. We will investigate your query and contact you as soon as possible.
If you are not satisfied with the answers you receive using the contact option above, you can register a complaint with the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via their contact form.
Complaints Office Contact Form
These complaints are investigated by the FFG to determine whether they relate to infringements by the Federal Government or an institution attributable to it of provisions contained in the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements. If the complaint is justified, the FFG must make recommendations to the Federal Government or the legal entities concerned and propose measures to remedy the deficiencies in question.