House rules of the MQ Libelle

You are on private property. These house rules apply from the ground-level entrance area at courtyard level after passing through the turnstile and on the public terrace on the roof of the Leopold Museum.

Within the scope of these house rules, visitors must behave in such a way that no other person is harmed, endangered, obstructed, harassed, or threatened.

It is expressly pointed out that, in addition to these house rules, the general house rules for access to and use of the MuseumsQuartier premises, in their current version, also apply and are expressly acknowledged upon passing through a passageway.

Access to the public terrace is via an access system using a turnstile and then a passenger elevator. The public terrace has a maximum capacity. In order to comply with the relevant official regulations, MQ E+B GesmbH expressly reserves the right to restrict access to the public terrace, particularly if the maximum capacity is exceeded, and to close or clear the terrace completely if necessary.

Access to and exit from the public terrace is only permitted via the designated entrances and exits. Emergency doors and stairways may only be opened or used in emergencies. Misuse of emergency doors will be strictly punished.

The public terrace is open daily from Monday to Sunday, 10:00 a.m. to 10:00 p.m.

The operation of the public terrace is dependent on weather conditions. In the event of extreme weather conditions, such as snow and ice formation, hail, or storms, as well as in the event of important internal requirements such as maintenance, repair, servicing, or other work, MQ E+B GesmbH expressly reserves the right to restrict access to the public terrace for as long as absolutely necessary, to close it completely if necessary, or to clear it if necessary.

Parents or adult guardians are solely responsible for supervising children and young people and are accountable for the behavior of minors. Children under the age of 14 are only permitted to use the passenger elevator and public terrace when accompanied by an adult guardian.

Visitors to the public terrace are expressly prohibited from the following actions in particular:

• Bringing bicycles of any kind (including children's bikes), scooters, e-scooters, skateboards, or other vehicle-like or motorized devices onto the public visitor terrace—with the exception of strollers, walking aids, walkers, wheelchairs, and similar devices;
• Climbing, scaling, or scaling over structures and facilities of any kind that are not intended for general use, in particular glass balustrades, concrete bases, barriers, erected works of art, plant troughs, and the like;
• Throwing objects of any kind over the glass balustrade onto the glass roof of the atrium and into the MuseumQuartier area;
• stepping onto the glass roof of the atrium;
• the affixing of labels, paintings, graffiti, or stickers of any kind to buildings and facilities intended for general use;
• carrying and using weapons of any kind, as well as imitation weapons or dangerous objects that can be used as weapons;
• carrying pyrotechnic items of any kind, such as fireworks, smoke powder, smoke bombs, and the like;
• Carrying dangerous and flammable or highly flammable substances that could be harmful to health – with the exception of standard pocket lighters;
• Bringing glass bottles, glasses, and beverage crates.
• carrying gas spray cans, corrosive, flammable, staining, or otherwise hazardous substances;
• Animals of any kind (except guide dogs and service dogs);
• musical or artistic performances of any kind without the prior express permission of MQ E+B GesmbH;
• handling open flames and light;
• the consumption of high-proof alcoholic beverages outside the hospitality area or its seating area, and
• any begging or peddling.

With the consent of visitors, security staff are authorized to carry out random or ad hoc checks of containers or bags brought onto the premises. Visitors who refuse to comply with checks without good reason or who are found to be carrying prohibited items may be denied access to the public terrace or prohibited from remaining on the public terrace.

Visitors to the public terrace are requested to treat the public terrace and its facilities with care and to leave them in a clean condition. Waste, packaging materials, and empty containers must be disposed of exclusively in the containers provided for this purpose.

Damage of any kind must be avoided at all costs. Wilful damage will be punished with a ban from the premises and will be reported to the police without exception.

Advertising measures of any kind, as well as the attachment of decorations and other objects, are strictly prohibited unless express written permission has been obtained from MQ E+B GesmbH.

The display of posters and other types of stickers, as well as the distribution of printed materials of any kind, is strictly prohibited. The distribution of informational materials is only permitted with the prior written consent of MQ E+B GesmbH.

The sale of goods of any kind, the offering of services of any kind, whether free of charge or for a fee, the offering and conducting of games of chance of any kind, and the installation of fixtures, booths, stands, and the like is prohibited without the written permission of MQ E+B GesmbH.

Catering on the public terrace is only permitted to those who are contractually authorized to do so.

Use of the public terrace is at your own risk.

By entering the access area, these house rules are deemed to have been expressly accepted. The person responsible shall be liable for any damage to property or personal injury resulting from failure to comply with these house rules.

MQ E+B GesmbH is not liable for the loss of or damage to private property; this also applies to theft.

Visitors to the public terrace acknowledge the video surveillance that is in place for security reasons. Video surveillance is clearly indicated in the access area, and visitors expressly consent to it when passing through the access control.

Filming and photography for private purposes is permitted. Photography and filming for purposes beyond private use require prior written permission from the press department of MQ E+B GesmbH (see form MQ Vienna Filming Permit). This permit must be carried during filming and presented at any time upon request by security personnel.

Visitors must comply with all information, mandatory, and prohibition signs in the public terrace area of the Libelle and in the entrance area without exception.

Entrances and exits, escape staircases and doors, escape routes and emergency exits must not be obstructed and must be kept clear at all times.

Visitors must follow the instructions of emergency services (police, ambulance, fire department) and security personnel without exception. Failure to do so may result in the persons concerned being prohibited from remaining on the public terrace.

In the event of violations of these house rules, the security service and persons authorized by the property management are entitled to issue bans on entering the premises on behalf of the property management. If damage is caused by actions prohibited by these house rules or by other culpable acts of damage, MQ E+B GesmbH expressly reserves the right to report this to the authorities and to claim damages from the perpetrators within the framework of the statutory provisions.

These house rules come into effect on the day the public terrace opens. MQ E+B GesmbH may amend these house rules at any time without giving further reasons.