House Rules

1. General Information

You are on private property. The property management office keeps the courtyards of the MuseumsQuartier open to the public until further notice. These rules apply to the entire MuseumsQuartier grounds, including the forecourt (see the map above). The current version of the Road Traffic Regulations (StVO) also applies throughout the MuseumsQuartier grounds.

Within the scope of these house rules, visitors must conduct themselves in such a way that no other person is harmed, endangered, obstructed, harassed, or threatened.

In the event of important operational requirements, such as maintenance, repair, upkeep, or other work, MQ E+B GesmbH expressly reserves the right to restrict access to certain areas of the MuseumsQuartier premises for as long as absolutely necessary, and, if necessary, to completely close off or evacuate specific areas.

Please note that, in addition to these house rules, the MQ Libelle house rules, as currently in effect, also apply and are expressly accepted upon passing through the turnstile.

2. Admission

Entry to and exit from the MuseumsQuartier is permitted only through the designated entrances, exits, and access points. Emergency exits and stairwells may only be opened or used in emergencies. Unauthorized opening of emergency exits will be strictly punished.

3. Visitors

Parents and adult chaperones are solely responsible for supervising children and adolescents and are accountable for the behavior of minors.

4. Access Regulations for Vehicles on the MuseumQuartier Premises

Entry into the premises by multi-lane vehicles is permitted only with prior authorization via the access road at the corner of Museumsplatz and Burggasse and in accordance with the applicable **) entry regulations, which form an integral part of these house rules. Any violation of these regulations will result in the vehicle being towed at the owner’s expense or in legal action being taken for trespass.

The speed limit throughout the entire area is 5 km/h.

Vehicles may only be stopped or parked in the designated areas within the MuseumsQuartier grounds. Driving or stopping on areas marked as sidewalks is strictly prohibited. The entry and driving of single-track vehicles, as well as the stopping and parking of such vehicles within the MuseumsQuartier grounds, is prohibited without exception.

Please note that the garage operator’s rules and regulations apply to the underground parking garage located beneath the MQ forecourt.

5. Prohibitions

Visitors to the MuseumsQuartier are expressly prohibited from engaging in the following activities throughout the entire MuseumsQuartier premises:

• Riding skateboards, bicycles, scooters, e-scooters, or other vehicle-like or motorized devices of a similar nature, as well as inline skating (except for necessary access to the designated parking areas on the forecourt, while showing consideration for pedestrians);
• Parking bicycles, scooters, e-scooters, or other vehicle-like or motorized devices outside of the designated parking areas;
• The application of lettering, paint, and stickers of any kind to buildings and facilities intended for public use;
• Carrying or parking skateboards, bicycles, scooters, or other similar vehicles, except in areas where this is expressly permitted;
• Carrying or using weapons of any kind or dangerous objects that can be used as weapons;
• Carrying and using pyrotechnic devices of any kind, such as fireworks, flares, smoke powder, smoke bombs, and the like;
• Carrying hazardous and flammable or highly flammable substances that are likely to pose a health risk—excluding standard pocket lighters;
• Carrying aerosol cans, corrosive, flammable, staining, or otherwise hazardous substances;
• Making music, including the use of sound systems, except for events approved by MQ E+B GesmbH;
• The possession, sale, or use of drugs of any kind;
• Begging and peddling, as well as
• relieving oneself outside of restrooms, as well as any other form of littering on the premises and in the buildings and facilities of the MuseumsQuartier intended for public use.

With the visitors’ consent, security personnel are authorized to inspect bags and other containers on a random basis or as circumstances warrant. Visitors who refuse to allow an inspection without good reason or who are found to be carrying prohibited items may be denied entry to or further access within the MuseumQuartier premises.

6. Cleanliness

Visitors to the MuseumsQuartier are asked to treat the entire MuseumsQuartier grounds and its facilities with care and to leave them clean. Trash, packaging materials, and empty containers must be disposed of exclusively in the designated bins.

Damage of any kind must be avoided at all costs. Any form of willful damage will result in a ban from the premises and a report to the police.

7. Advertising

Advertising of any kind, as well as the display of decorations and other items, is expressly prohibited unless prior written permission has been obtained from MQ E+B GesmbH.

The posting of posters and other signs of any kind, as well as the distribution of printed materials of any kind, is strictly prohibited. The distribution of informational materials is permitted only with the express prior written consent of MQ E+B GesmbH and exclusively at the locations designated for that purpose.

Riding and parking cargo bikes displaying any kind of advertising is strictly prohibited throughout the entire MuseumQuartier grounds (including the forecourt). Illegally parked cargo bikes will be removed at the owner’s expense.

8. Sale of Goods / Food and Beverage Services

The sale of goods of all kinds; the provision of services, whether free of charge or for a fee

Any form of gambling, the offering or operation of games of chance of any kind, as well as the installation of structures, booths, stands, and the like, is strictly prohibited throughout the entire MuseumQuartier premises (including the forecourt) without the express prior written consent of MQ E+B GesmbH.

Only those with a valid contract are permitted to provide food and beverage services on the MuseumQuartier grounds.

9. Animals

Dogs and other pets must be kept on a leash and wear a muzzle. Animal waste, dog feces, and similar materials must be disposed of exclusively in the containers provided for that purpose.

10. Liability

Use of the entire MuseumsQuartier grounds (including the forecourt) is at your own risk. By entering the MuseumsQuartier grounds, you are deemed to have expressly accepted these rules and regulations.

The person responsible is liable for any property damage or personal injury resulting from a violation of these house rules. MQ E+B GesmbH is not liable for the loss of or damage to personal property; this also applies to theft.

11. Photography, Video Surveillance

Visitors to the MuseumsQuartier acknowledge that video surveillance is in use for security reasons. Signs indicating video surveillance are already posted in the entrance area. By entering the MuseumsQuartier premises, visitors expressly consent to this surveillance.

Filming and photography for personal use are permitted. Photography and filming intended for purposes beyond personal use require express prior written permission from the Press Department of MQ E+B GesmbH (see the MQ Vienna Filming Permit form). This permit must be carried on set at all times and presented upon request.

12. Safety

Visitors must comply with all information, instruction, and prohibition signs throughout the entire MuseumQuartier premises, without exception.

Entrances, exits, and access points; traffic lanes and sidewalks; stairways, steps, emergency stairways, and doors; as well as emergency, evacuation, and rescue routes must not be obstructed and must be kept clear at all times.

In the event of snow or ice accumulation, or icy conditions, only cleared and salted paths may be used. Standing under trees during storms and severe weather is dangerous and therefore prohibited.

Visitors must follow the instructions of emergency services (police, ambulance, fire department, etc.), security personnel, and individuals authorized by the property management at all times and without exception; otherwise, the individuals in question may be prohibited from remaining on the MuseumQuartier premises.

In the event of violations of these house rules, the security service and persons authorized by the property management company are entitled to issue bans on entering the premises as determined by the property management company. If damage results from actions prohibited by these house rules or from other culpable acts of damage, MQ E+B GesmbH expressly reserves the right to report such incidents to the authorities and to claim damages from the perpetrators within the scope of legal provisions.

13. Specific Provisions for Events

In addition to the provisions mentioned above, the following special event regulations apply to visitors attending any events held on the MuseumsQuartier grounds; by entering the MuseumsQuartier grounds, visitors expressly agree to these regulations:

January 13

Persons who are intoxicated or under the influence of addictive or intoxicating substances and who pose a danger to themselves or others may be removed from the premises or denied entry to the MuseumQuartier.

Alcohol will not be served to intoxicated individuals or those whose behavior poses a potential safety risk.

Feb. 13

In addition to the items listed in Section 5, the following prohibitions apply in particular at events:

• Carrying bulky items such as ladders, stools, (folding) chairs, boxes, large bags, and much more;
• Carrying and using noisy instruments, musical instruments, and devices powered by loudspeakers, such as megaphones, air horns, and many others;
• Carrying and using laser pointers;
• Carrying sharp or fragile objects;
• Bringing animals (except service dogs and guide dogs);
• carrying cameras or other audio or video recording devices (except for personal use);
• Climbing or scaling structures and facilities not intended for general use, in particular fences, walls, enclosures, barriers, lighting fixtures, trees, poles of any kind, roofs, or similar structures;
• Entering areas not designated for visitors (backstage and technical areas, etc.);
• Smoking right in front of the stage;
• The dissemination of political propaganda, the holding of demonstrations, and acts of a racist, xenophobic, or radical nature, and
• behaving in a way that other visitors might interpret as provocative, threatening, discriminatory, or offensive.

In case of doubt, the decision as to whether items are prohibited or permitted rests with the responsible security officer.

Please note that the organizer will not hold onto any prohibited items found during security checks. Individuals who refuse to undergo a security check or are found to be carrying prohibited items may be denied entry to the event.

March 13

In the event of a fire, immediately notify security, the fire department, and the police. Follow the instructions of the fire department, the authorities, and security personnel. Stay calm!

In the event of an emergency (e.g., accidents resulting in personal injury, etc.), the security service, the Red Cross, or the police must be notified immediately. Follow the instructions of the security and public order service, the Red Cross, or the police. Stay calm!

In the event that it becomes necessary to evacuate parts of the MuseumsQuartier grounds, please follow the instructions of security personnel, government officials, the fire department, and law enforcement. Stay calm!

April 13

By entering the MuseumQuartier premises, visitors, guests, or other individuals attending the respective event expressly consent—until further notice and without any claim to compensation—to the fact that, in connection with events, television and radio broadcasters and photographers present may take, publish, reproduce, and broadcast images using any technical means, without any time or location restrictions.

Furthermore, by entering the MuseumQuartier premises, visitors, guests, and other individuals expressly consent, until further notice, to the use of these images by the organizer and MQ E+B GesmbH for their own purposes—that is, for PR, editorial, and promotional purposes in publications, print media, on posters and advertisements, on the internet, and other social media—may be used.

May 13

Out of due consideration for the immediate neighbors and in accordance with Section 23 of the Vienna Events Act 2020 (Wr. VG), noise emissions are limited to a maximum of 60 dB (LA,eq) in dB, and it is expressly noted that the officially prescribed sound levels must be strictly adhered to. Between 10:00 PM and 6:00 AM, no deliveries, pickups, or transport traffic are permitted on the MuseumQuartier premises due to the prescribed nighttime quiet hours.

14. Final Provision

These house rules take effect on the date they are posted. MQ E+B GesmbH may amend these house rules at any time and without providing further reasons.

*) The MQ Fire Safety Regulations, as currently in effect, are an integral part of these house rules. They can be viewed at MQ E+B GesmbH or here:

**) The MQ’s parking regulations, as currently in effect, are an integral part of these house rules. They can be viewed at MQ E+B GesmbH or at https://elpass.mqw.at/.